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FAQ

Do you have a Mount for Apple AIRPOD PROS?

Posted by Adam Heelis on

As there is a strong trend towards wireless charging of accessories, including the Apple AirPod Pro's, we have decided not to launch a specific mount. If you still wish to mount your AirPod Pro's in your ALLDOCK it is still possible. Placed "head first" the casing still fits perfectly into the existing Airpod Mounts.

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What is Alldock-IQ™?

Posted by Adam Heelis on

Get ready for ALLDOCK's efficient charging technology. With Alldock-IQ™ you are on the cutting edge of charging technology. ALLDOCK is not only lightning fast, but is also compatible with fast download standards from Qualcomm, Apple, Samsung and many more. You can load your phones, tablets, laptops, and other devices at super fast speed and also protect them very well. In every ALLDOCK a charger is working with our universal high-speed charging technology. Alldock-IQ™ connects different technologies in a smart way Alldock-Protect™    The ALLDOCK Charger is available with a 4-port and a 6-port USB-hub. Both Charger models have built-in over-voltage...

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Why does my Apple iPhone only charge to 80%?

Posted by Adam Heelis on

In iOS 13, by default, your iPhone will enable "Optimized Battery Charging." The new option will automatically stop your iPhone from charging when it hits 80 percent. At that point, the iPhone will act as if it at 100 percent, doing its best to conserve the percentage. Based on your habits, usage, and the alarm settings, right before you would typically start using your phone, it will begin charging again, this time letting the phone get to a full 100 percent. The setting is excellent for the preservation of your battery. Instead of Apple's previous method of underclocking the CPU,...

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Why can't I find a wireless connection on my ALLDOCK Wireless Powerbank?

Posted by Adam Heelis on

As a first step please refer to basic instructions @  INSTRUCTIONS Please also consider the below charging dynamics. 1. Is your device Wireless Compatible? Almost all Phones and selected wearables manufactured in the last 2-3 years have wireless charge function. This includes iPhone 8 or Samsung 6 and above. For more information please refer COMPATIBLE WIRELESS PHONES 2. To activate Wireless Charging press the side button once. The bottom edge light will illuminate purple/pink. If the button is pressed twice the wireless function is turned off (bottom edge light illuminates blue and only USB Port power output).  3. This product...

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Why can't I find Wireless Charge Connection on my ALLDOCK Wireless Family?

Posted by Adam Heelis on

DUEL LARGE HYBRIDX There are many variables involved, so we must narrow down the cause. Please follow the following steps. 1. Is your device Wireless Compatible? Almost all Phones and selected wearables manufactured in the last 2-3 years have wireless charge function. This includes iPhone 8 or Samsung 6 and above. For more information please refer COMPATIBLE WIRELESS PHONES  2.Confirm that the Charger HUB is operating sufficiently? Is the blue power light illuminated? Can you charge a device via each of the ports with direct cable connection? 3. We possibly have an issue with devices position on the ALLDOCK when seeking...

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