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FAQ

Do you have mounts for other watch types?

Posted by Adam Heelis on

Generally it has been difficult for us to design and produce custom mounts for many watch manufacturers due to the high frequency of change in their cable design.  We can guarantee it is always possible to connect your particular watch cable into our USB ports for charging but you may need to be creative as to how you place the watch on the ALLDOCK. Below is an illustration of the Samsung Gear.      

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Why can't I achieve reliant wireless charging with my LuxeTech Wireless Fast Charging Pad?

Posted by Adam Heelis on

Please click through to following link to user instructions. Please click through to list of compatible Wireless Devices. Please click through to adjust your iPhone battery management.  Please be conscious, that although this product is built to carry/comply to fast charging specification (Samsung - Qualcomm or Apple 10W), its performance is subject to the primary power source (ie. Wall Charger). If a standard 5W wall charger is employed then fast charging will not activate. 

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Do you have a Mount for Apple AIRPOD PROS?

Posted by Adam Heelis on

As there is a strong trend towards wireless charging of accessories, including the Apple AirPod Pro's, we have decided not to launch a specific mount. If you still wish to mount your AirPod Pro's in your ALLDOCK it is still possible. Placed "head first" the casing still fits perfectly into the existing Airpod Mounts.

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What is Alldock-IQ™?

Posted by Adam Heelis on

Get ready for ALLDOCK's efficient charging technology. With Alldock-IQ™ you are on the cutting edge of charging technology. ALLDOCK is not only lightning fast, but is also compatible with fast download standards from Qualcomm, Apple, Samsung and many more. You can load your phones, tablets, laptops, and other devices at super fast speed and also protect them very well. In every ALLDOCK a charger is working with our universal high-speed charging technology. Alldock-IQ™ connects different technologies in a smart way Alldock-Protect™    The ALLDOCK Charger is available with a 4-port and a 6-port USB-hub. Both Charger models have built-in over-voltage...

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Why does my Apple iPhone only charge to 80%?

Posted by Adam Heelis on

In iOS 13, by default, your iPhone will enable "Optimized Battery Charging." The new option will automatically stop your iPhone from charging when it hits 80 percent. At that point, the iPhone will act as if it at 100 percent, doing its best to conserve the percentage. Based on your habits, usage, and the alarm settings, right before you would typically start using your phone, it will begin charging again, this time letting the phone get to a full 100 percent. The setting is excellent for the preservation of your battery. Instead of Apple's previous method of underclocking the CPU,...

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