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FAQ

Why can't I find Wireless Charge Connection on my HybridX Large Duel Wireless.

Posted by Adam Heelis on

DUEL LARGE HYBRIDX There are many variables involved, so we must narrow down the cause. Please follow the following steps. 1.Confirm that the Charger HUB is operating sufficiently? Is the blue power light illuminated? Can you charge a device via each of the ports with direct cable connection? 2. Please make sure your device is wireless compatible. iPhone 8 and above / Samsung S6 and above.    3. We possibly have an issue with devices position on the ALLDOCK when seeking connection. We recommend you experiment the position of your device on the front deck. Ensure the device runs parallel with...

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Why can't I find Wireless Charge Connection on my HybridX Compact?

Posted by Adam Heelis on

SINGLE COMPACT HYBRIDX There are many variables involved, so we must narrow down the cause. Please follow the following steps. 1.Confirm that the Charger HUB is operating sufficiently? Is the blue power light illuminated? Can you charge a device via each of the ports with direct cable connection? 2.If this is all OK, we need to check the wireless pad performance. The pad can be removed from the top tray. Test the pad directly onto a wireless device. Remember to slide the device slowly towards the top of the pad while searching for induction.  Our charging coils are slightly higher...

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How do I assemble my ALLDOCK?

Posted by Adam Heelis on

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How do I install my Apple AirPod Mount?

Posted by Adam Heelis on

BLACK or WHITE Apple AirPod Mounts  BAMBOO or WALNUT Apple AirPod Mounts  

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How do I install my fitbit mount?

Posted by Adam Heelis on

 

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