FAQ
Do you have a Mount for Apple AIRPOD PROS or NEW GEN3 AIRPODS ?
Posted by Adam Heelis on
As there is a strong trend towards wireless charging of accessories, including the Apple AirPod Pro's, we have decided not to launch a new specific mount. If you still wish to mount your AirPod Pro's in your ALLDOCK it is still possible. Placed "head first" the casing still fits perfectly into the existing Airpod Mounts. Unfortunately, the new GEN3 Airpods will not fit in our existing Mount. There are still other ways to charge your new Airpods with the ALLDOCK. Both Pros & GEN3 will cable charge docked in the rail of our Wireless Family ALLDOCK or wirelessly on any of...
What is Alldock-IQ™?
Posted by Adam Heelis on
Get ready for ALLDOCK's efficient charging technology. With Alldock-IQ™ you are on the cutting edge of charging technology. ALLDOCK is not only lightning fast, but is also compatible with fast download standards from Qualcomm, Apple, Samsung and many more. You can load your phones, tablets, laptops, and other devices at super fast speed and also protect them very well. In every ALLDOCK a charger is working with our universal high-speed charging technology. Alldock-IQ™ connects different technologies in a smart way Alldock-Protect™ The ALLDOCK Charger is available with a 4-port and a 6-port USB-hub. Both Charger models have built-in over-voltage...
Why does my Apple iPhone only charge to 80%?
Posted by Adam Heelis on
In iOS 13, by default, your iPhone will enable "Optimized Battery Charging." The new option will automatically stop your iPhone from charging when it hits 80 percent. At that point, the iPhone will act as if it at 100 percent, doing its best to conserve the percentage. Based on your habits, usage, and the alarm settings, right before you would typically start using your phone, it will begin charging again, this time letting the phone get to a full 100 percent. The setting is excellent for the preservation of your battery. Instead of Apple's previous method of underclocking the CPU,...
Why can't I find a wireless connection on my ALLDOCK Wireless Powerbank?
Posted by Adam Heelis on
As a first step please refer to basic instructions @ INSTRUCTIONS Please also consider the below charging dynamics. 1. Is your device Wireless Compatible? Almost all Phones and selected wearables manufactured in the last 2-3 years have wireless charge function. This includes iPhone 8 or Samsung 6 and above. For more information please refer COMPATIBLE WIRELESS PHONES 2. To activate Wireless Charging press the side button once. The bottom edge light will illuminate purple/pink. If the button is pressed twice the wireless function is turned off (bottom edge light illuminates blue and only USB Port power output). 3. This product...
Why can't I find Wireless Charge Connection on my ALLDOCK Wireless Family?
Posted by Adam Heelis on
WIRELESS FAMILY DUAL CHARGER There are many variables involved, so we must narrow down the cause. Please follow the following steps. 1. Is your device Wireless Compatible? Almost all Phones and selected wearables manufactured in the last 2-3 years have wireless charge function. This includes iPhone 8 or Samsung 6 and above. For more information please refer COMPATIBLE WIRELESS PHONES 2. Remove the top tray a check that the wireless pads are clipped securely in the underside clips, ensuring the pad pushes flush against the bottom side of top tray. There should also be rubber tape placed between pad and...
